Privacy Policy for Integrity Public Adjusters LLC
Effective Date: October 1, 2026
Last Updated: October 1, 2026
Integrity Public Adjusters LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.integritypublicadj.com](https://www.integritypublicadj.com), submit inquiry forms, or engage with our public insurance adjusting services in North Carolina.
1. Information We Collect
We collect personal information that you voluntarily provide to us when expressing interest in our services, requesting a free claim review, filling out contact forms, or communicating with us:
Contact & Identity Data: Full name, phone number, email address, physical property address, and mailing address.
Insurance Claim Details: Details regarding your property damage, insurance carrier information, policy status, and claim history.
Technical & Usage Data: IP address, browser type, device information, and website interaction data collected via standard
cookies and web analytics tools.
2. How We Use Your Information
We use the information we collect strictly to evaluate property claims, communicate with policyholders, and deliver public adjusting services, including:
Conducting initial property damage inspections and insurance policy audits.
Communicating with you regarding your claim status, appointment schedules, and service inquiries.
Sending transactional notifications, text updates, or marketing communications (where explicit consent has been provided).
Improving website functionality, lead generation forms, and customer support workflows.
Complying with North Carolina Department of Insurance regulations and legal obligations.
3. Mobile Terms & SMS Communication Disclosures (A2P 10DLC Mandatory Clause)
If you opt in to receive text/SMS communications from Integrity Public Adjusters LLC through our website forms, live chat widget, or direct inquiry channels:
No Mobile Data Sharing:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of Messages: Messages sent via SMS may include appointment reminders, claim status updates, document requests, and customer service follow-ups.
Message Frequency & Rates: Message frequency varies based on your claim activity. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions: You can opt out of receiving text messages at any time by replying STOP to any text message received. Upon sending STOP, you will receive one final confirmation message.
Customer Support: Text HELP for assistance or contact our support team at [email protected] or +1 910-400-8668.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information only under the following limited circumstances:
Service Providers: Trusted platform and software vendors (such as hosting providers or CRM systems) who assist us in operating our website and delivering services, bound by strict confidentiality obligations.
Legal Obligations: When required by law, subpoena, court order, or regulatory authority (such as the North Carolina Department of Insurance) to protect our legal rights or ensure statutory compliance.
5. Data Security & Retention
We implement administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by North Carolina state law and insurance record-keeping regulations.
6. Your Rights & Choices
You have the following rights regarding your personal information:
Access & Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate information.
Communication Preferences: Opt out of marketing emails or SMS messages at any time using the provided unsubscribe links or by texting STOP.
Data Deletion: Request the deletion of your personal data, subject to legal and regulatory record-retention requirements.
7. Third-Party Links
Our website may contain links to external websites or third-party tools. Integrity Public Adjusters LLC is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our legal requirements, operational practices, or mobile carrier compliance standards. Any changes will be posted on this page with an updated "Last Updated" date.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Integrity Public Adjusters LLC
North Carolina, USA
Website: [www.integritypublicadj.com](https://www.integritypublicadj.com)
Email: [email protected]
Phone: +1 910-400-8668